Nowadays, staffing and recruitment offices are managing on request flex-workers. The benefit for the employer is that they can get “good people” on request “without administrative and legal hassle”. The benefit for the employee is that he can get some income and work when he or she wants, off course all under the condition that there is work available.

But times are changing. On one site of the employee’s, they want to have their freedom and don’t want to be employee anymore, they want to work when it fits them and preferable earn more or work when it fits them because of a better match. Also employers would like to work highly motivated people who have a work-live balance that fits also with the employee needs. Off course the employee wants to pay on a competitive level and not overpay. Price will be more and more a matter of question and demand. Summarized live-work balance of the flex-worker will fit to the needs of the employee but the price will be competitive. Sooner or later it will happen…

And now you ask yourself WHY?
Because the technology enables systems who make this possible.

But HOW?
Every flex-worker will has a mini computer connected to the internet in his pocket. At the moment this is the smartphone it but it may evolve to another device with 10 years. It doesn’t all matter. In the smartphone the Flex-worker keeps his calendar and can be entered or predicted when the Flex-worker will be available. On the other side the the Flex-worker keeps his track-record (or CV) up to data in Social Media networks like presently LinkedIn (or Xing) but also Twittter and Facebook. But more important is that the Flex-worker is member of one or more labour communities that provide a similar labor. The community takes care about the quality of each flex-worker. Besides within the community legal and bookkeeping issues are solved centrally.

The employer, who becomes client is actually not hiring employees but small one man companies on (urgent) request. It is like Uber, you need urgently an employee, you login on your phone and make a request. Within 5 minutes you have your problem solved and probably a known flex-worker will come on request. Now, as an employee, you only need to rate the Flex-worker.


And why is it Disruptive Innovation?
A disruptive innovation is an innovation that helps create a new market and value network, and eventually disrupts an existing market and value network (over a few years or decades), displacing an earlier technology. The term is used in business and technology literature to describe innovations that improve a product or service in ways that the market does not expect, typically first by designing for a different set of consumers in a new market and later by lowering prices in the existing market (source

Or like Clay Shirky quoted (See also my previous post: How does Disruption work?):

‘Institutions will try to preserve the problem to which they ​​are the solution’.

The problem that Staffing offices preserve is to get employees on request without hassle. To do this they need a big organization with a lot of overhead people and a network of offices. The problem Staffing offices don’t solve is fit to the live-work balance of modern people. Where people design their own live and future.

Services using a similar approach like Uber of AirBnB can improve the matching between the modern flex-worker and the employer in a way that the traditional staffing offices do not expect, but enables the possibility to extremely lower prices in the existing market.

We will see how Staffing and Recruitment looks like in 10 years…

Leave a Reply

Your email address will not be published.